Marc Jones leads SoftLayer’s technology design and architecture teams, which focus on the development of new products and services and research and development in SoftLayer Labs. Prior to joining SoftLayer, Jones served as director of software product development for Rackspace’s cloud division. He was a key member of the senior leadership team responsible for developing and managing the company’s cloud computing product strategy and roadmap, architecture and engineering, and software product development. Jones has also served as senior director for system architecture with Broadwing Communications. He holds a bachelor’s degree in business administration in business computer information systems from the University of North Texas and a Master of Business Administration from Southern Methodist University.